Frequently Asked QuestionsLast Updated on Jun 02, 2018
We do ship worldwide, though the regulation and implementation in respect to some of the products we sell often vary from country to country. We therefore advise you to make inquiries about the regulations that affect your region. For this reason, Marijuana Seed Shop can regrettably accept no responsibility for products intercepted or lost in transit if you place an order for a product to be sent to a country where it is illegal. How does Delivery Guarantee work? Our delivery guarantee means we do everything to get your order delivered. If your order got lost somehow (which actually never occure) we will resend the order in a different stealthy packaged maner. Since we both will have access to the track and trace of the package we can determine what happened. If it appears to be impossible to get your order delivered we will refund the money. Q: Are you a scam? Is this even for real?
A: We have been able to maintain an excellent reputation by word of mouth advertising, and steady repeat clientele as a private, invite only website. We have decided to take a leap of faith and now let the general public in the USA/Canada/Australia/UK order off of us.
Q: Has anyone been arrested from ordering? A: We are proud to say no one has been arrested from ordering from us. However, there is always a potential risk involved. We also do not ship any quantities larger than what is posted on your product page to help curb any potential problems, if this were to ever arise.
Q: Do you have to use your real name when placing an order? A: If you use a fake name then choose something real like: "Jason Smith" Orders that have names like: "A.Z." Look suspicious and sometimes won't be delivered. Keep your order small enough to fit inside your regular mailbox. If not, you will receive a "For Pick Up" slip which will require you to go pick it up. If you don't have identification it won't be able to be picked up.
Please do not contact us for information on when your item will be shipped, you will receive a tracking number once your order has been shipped.
You can track your order from our website to know if it has been shipped out simply log in to your account and click track order
Once you have made payment of your order if for any reason you entered a wrong delivery address or any contact details please contact us via email or call our support team. We are online 24/7
If you aren't satisfied with your parcel please send us an email we will send you a return address
Delivery takes 2 days around the USA and 4-5 Bussiness days to any other country
We offer free shipping and flate rates
we offer 3 days money-back guarantee no question asks
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